Lead, Solution Architect - Mid-Market+
Company: Klaviyo Inc.
Location: San Diego
Posted on: October 19, 2024
Job Description:
At Klaviyo, we value the unique backgrounds, experiences and
perspectives each Klaviyo (we call ourselves Klaviyos) brings to
our workplace each and every day. We believe everyone deserves a
fair shot at success and appreciate the experiences each person
brings beyond the traditional job requirements. If you're a close
but not exact match with the description, we hope you'll still
consider applying. Want to learn more about life at Klaviyo? Visit
careers.klaviyo.com to see how we empower creators to own their own
destiny.At Klaviyo, the Sales team prides themselves on being
marketing and product experts. As a Solution Architect for
Mid-Market+ Sales, you will be responsible for facilitating
long-term, deep relationships with the prospects to help drive our
market-leading position in the owned marketing space.So what do we
do as Solution Architects? We work directly with our customers to
build technical champions and help envision how Klaviyo could be
used and integrated within our customers' tech stacks. We dive
deep, take a consultant-first mindset, and develop solutions that
ensure long-term success for our customers. We look for interesting
problems and aim for solutions that are extensible and reusable.A
few things our team has recently built as part of our engagements
include: new productized integrations; ETL approaches using our
APIs; test/demo environments that continuously update with
real-time data; and a custom Chrome extension. In short, we look
for problem-solvers and builders.How You'll Make a Difference:
- You will be playing a critical role in working with our
mid-market and enterprise sales team as we work to hit Klaviyo's
revenue targets.
- You will become a complete expert in the Klaviyo experience,
from understanding the data pipelines and code base of our
integrations to understanding technical trade-offs between
different implementations.
- Be the go-to internal technical resource, educating team
members as well as prospects/customers to provide a consistently
positive Klaviyo experience.
- Develop and maintain personal relationships during engagements
across many different prospects simultaneously.
- Act with urgency and precision to give users best-in-class
support in troubleshooting issues as they arise.
- Effectively balance a range of core functions in support of
constantly striving to help increase the output and efficiency of
Klaviyo.
- Be a voice of our emerging customer needs while working closely
with our Developer Experience team and Product teams.
- Solve problems manually as needed and automate future solutions
and/or collaborate with Product and Engineering to proactively
improve the Klaviyo product over time.Who You Are:
- Proven ability to track, and learn from, the ever-changing
technical landscape and incorporate modern, optimized solutions to
high-value problems.
- Impress prospects at any level, from executive to developer
with the capability to persuade technical stakeholders.
- Make and meet commitments, both internal and external.
- 5+ years in a role leading technical, project-based teams,
ideally within a high growth SaaS company.
- Embrace failure as an opportunity to improve.The pay range for
this role is listed below. Sales roles are also eligible for
variable compensation and hourly non-exempt roles are eligible for
overtime in accordance with applicable law. This role is eligible
for benefits, including: medical, dental and vision coverage,
health savings accounts, flexible spending accounts, 401(k),
flexible paid time off and company-paid holidays and a culture of
learning that includes a learning allowance and access to a
professional coaching service for all employees.Base Pay Range For
US Locations: $134,400 - $201,600 USDGet to Know KlaviyoWe're
Klaviyo (pronounced clay-vee-oh). We empower creators to own their
destiny by making first-party data accessible and actionable like
never before. To reach our goals, we need our own crew of
remarkable creators-ambitious and collaborative teammates who stay
focused on our north star: delighting our customers. If you're
ready to do the best work of your career, where you'll be welcomed
as your whole self from day one and supported with generous
benefits, we hope you'll join us.Klaviyo is committed to a policy
of equal opportunity and non-discrimination. We do not discriminate
on the basis of race, ethnicity, citizenship, national origin,
color, religion or religious creed, age, sex (including pregnancy),
gender identity, sexual orientation, physical or mental disability,
veteran or active military status, marital status, criminal record,
genetics, retaliation, sexual harassment or any other
characteristic protected by applicable law.
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Keywords: Klaviyo Inc., El Centro , Lead, Solution Architect - Mid-Market+, Other , San Diego, California
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