Lead Credential Analyst
Company: University of San Diego
Location: San Diego
Posted on: October 16, 2024
Job Description:
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Posting #: 5064 Position Status: Full-time regular Location: San
Diego Position Type: Staff, School of Leadership and Education
SciencesPosition Title & Department:Lead Credential Analyst; School
of Leadership and Education SciencesDepartment Description:Rooted
in social justice, led by compassion, inspired by curiosity, driven
by a shared vision. Mother Rosalie Hill Hall on the University of
San Diego campus is home to the School of Leadership and Education
Sciences' (SOLES) vibrant and vision-driven collective of academic
departments, centers and institutes. Here, we combine innovation
with introspection, academics with real-world application, and
study with social impact. Our nationally-accredited programs span
the realms of leadership, teaching and counseling, both at graduate
and undergraduate levels. They're all approached with an emphasis
on social justice, multiculturalism and a determination to forge a
better world together.Detailed Description:The Lead Credential
Analyst for the School of Leadership and Education Sciences, under
the general direction/supervision of the Director of Assessment and
Accreditation, is responsible for providing school counseling and
teacher candidates with information and guidance about
credentialing requirements and to ensure that the University
follows the laws, rules and regulations of the California
Commission on Teacher Credentialing (CCTC) specifically as they
pertain to the school counseling pupil personnel credential and a
variety of teaching credential programs.The lead credential analyst
supervises the auditing, reviewing, analyzing, evaluating, and
processing of applications for the purpose of recommending
candidates for pupil personnel service, intern and preliminary
teaching credentials. The lead credential analyst serves as a
resource to provide current information to students, staff, and
members of the faculty on matters regarding California credential
requirements and University policies and procedures. The lead
credential analyst uses independent judgment, proactively
identifies issues, and makes suggestions for resolution. The
position requires the ability to troubleshoot problems, make
recommendations, handle highly confidential matters and materials,
and be highly organized to manage time sensitive responsibilities.
The lead credential analyst interacts closely with on and
off-campus constituents. Additionally, the lead credential analyst
represents the school and university through contact with the
California Commission on Teacher Credentialing and school
districts. The lead credential analyst is regularly called upon to
support outreach and recruitment events for prospective credential
students, including presentations at events, meeting with students
on an individual or group basis, and maintaining up-to-date
information for marketing purposes on the website. The lead
credential analyst coordinates administrative components of special
projects as directed. The lead credential analyst is responsible
for maintaining MOUs with community partners such as schools and
clinics for the purposes of student teaching, internships,
fieldwork placements, etc.Duties and Responsibilities:Lead
Responsibilities:
- Lead the maintenance of credential files of active students
including documentation of eligibility for field placement as well
as all requirements for credential recommendation.
- Contributes to the oversight of other team members when they
are serving in a credential analyst capacity.
- Send notices and reminders to credential candidates regarding
outstanding requirements.
- Supervise the submission of applications in compliance with
California credentialing regulations to the state credentialing
authorities, (i.e., CCTC).
- Verify completion of requirements to confirm Program
Completers; certify all candidates for recommendation for Intern
Credentials, Preliminary Credentials, and/or Authorizations.
- Ensure timely and accurate documentation and tracking of all
documents received and processed, recommendations made,
communications, etc. using Banner, Tevera, Salesforce, and other
technologies.
- Act as an additional advisor to students regarding credential
and academic requirements for their program.
- Support the Department of Learning and Teaching and the
Director of Field Placement with stakeholder outreach as it
pertains to field placements.
- Lead the MOU process (tracking, renewal, signature collection,
coordination with departments, new agreement establishment, legal
review, etc.).
- Meet with students, alumni, faculty, and administrators on an
individual or group basis as needed regarding credential
programs.
- Attend Open Houses and/or Information Sessions and present
information as part of outreach events for prospective credential
students.
- Maintain general knowledge of other states' requirements as a
resource for students in other markets.Communication:
- Serves as a resource to provide current information to
students, staff, and members of the faculty on matters regarding
State credential requirements.
- Acts as school liaison with the California Commission on
Teacher Credentialing, and updates appropriate academic departments
on changes and impacts on programs from that office.
- Attend conferences and workshops to stay current on applicable
regulations and procedures.
- Participate in department meetings, orientations, or other
events as requested/directed, collaborate with the department
academic program managers to keep relevant forms and documents
updated, and share credentialing information with students as
appropriate.
- Attends meetings and conferences requiring periodic out of town
travel.
- Present information to faculty and administrators and make
recommendations as needed for academic program adjustments
according to state credential requirements.Administrative:
- Run specialized reports utilizing various software including
Excel, Salesforce, Banner, and Tevera.
- Provide administrative support on special projects as assigned
by Director of Assessment and Accreditation, particularly regarding
national, state, and regional accreditation reporting requirements
such as the CTC Annual Data Report and Title II.
- Actively maintain the credential sections of the SOLES website
using Cascade CMS.
- Update and keep current Teaching Credential and Pupil Personnel
Services credential handbooks for posting on the portal.Special
Conditions of Employment:
- Able to work early mornings, evenings, and weekends (on and off
campus) when necessary.Background check: Successful completion of a
pre-employment background check.Degree Verification Requirement:
Persons offered employment in this position will be required to
provide official education transcripts for degree verification
purposes.Job Requirements:Minimum Qualifications:
- Bachelor's Degree from an accredited college or
university.
- Five years of professional experience in a similar or related
position. A Master's degree may substitute for up to one year of
required work experience, at the rate of two years of education is
equivalent to one year of work experience.Preferred Qualifications:
- Master's degree from an accredited college or university.
- 1-2 years of experience as a credential analyst is
preferred.
- Policy and policy implementation experience.Performance
Expectations - Knowledge, Skills and Abilities:
- Proven track record in managing administrative systems.
- Experience in building and maintaining relationships with
several departments and entities
- Understanding of PK-12 or experience within school, teacher
education, and/or school counseling environments.
- Experience in working with and appreciation of students with
multiple life experiences and cultures.
- Knowledge of and/or experience with California credentialing
regulations.
- High proficiency with technology such as Microsoft Suite,
Google Suite, Salesforce, CRM, Banner, and Tevera or similar
LMS.
- Exceptional written and oral communication skills.
- Public speaking skills and experience.
- Maintain respectful attitude and professional demeanor towards
all.
- Handle confidential information with tact and discretion.
- Adept supervisory capabilities.
- Manage faculty, staff, student, and alumni issues with tact and
diplomacy.
- Acquire and maintain current knowledge of department, division,
and university procedures.
- Agile interpreter of policy and translator of policy into
practice.
- Masterful interpersonal, written, and verbal/communication
skills (articulate and professional demeanor on the telephone, in
person, in Zoom, and over email).
- Ability to juggle multiple tasks and competing projects.
- Superb organizational skills and record-keeping.
- Skillful time management skills and ability to meet
deadlines.
- Apply logical thought processes and good judgment.
- Spearhead problem-solving.
- Ability to work independently and make decisions with little
supervision.
- Willingness to innovate and build efficiencies.
- Expert attention to detail.Tools and Equipment Used:
- Strong familiarity with office equipment (computer, copier,
scanner, and other equipment as required).
- Expertise in Microsoft Office, database management, CMS
website, Salesforce dashboards and reports, and software such as
Tevera preferred.$26.00 - $38.00 per hour; Excellent BenefitsThe
University of San Diego offers a very competitive benefits package
including medical, dental, vision, a retirement contribution given
to you by the University, and access to on-campus Fitness Centers.
Please visit the benefits section of our website to view all of the
perks and benefits that USD has to offer.The salary range provided
in this posting reflects what we reasonably expect to pay for this
position. Actual compensation offered or earned is dependent on
experience, education and other factors including departmental
budget.Special Application Instructions:Resume and Cover Letter
RequiredClick the 'Apply Now' button to complete our online
application. In addition, please upload a cover letter and resume
to your application profile for the hiring managers' review. If you
have any questions or difficulties please contact the Employment
Services Team at jobs@sandiego.edu.Note: External job postings will
be up for at least three days. After that time, applications will
be reviewed by the hiring manager/committee throughout the posting
period. A candidate may be selected at any time which could then
close this posting on a date earlier than listed.The University of
San Diego is an equal opportunity employer committed to diversity
and inclusion and is especially interested in candidates who can
contribute to the diversity and excellence of the campus
community.The University of San Diego is a smoking and tobacco-free
campus. For more information, visit
www.sandiego.edu/smokefree.Advertised: October 11, 2024 Pacific
Daylight TimeApplications close: Open until filledNotice of
Availability: In compliance with the Jeanne Clery Disclosure of
Campus Security Policy and Campus Crime Statistics Act (the Clery
Act), the Annual Security and Fire Safety Report is available at
www.sandiego.edu/safety/documents/annualreport.pdf. This report is
published by October 1st of each year and includes current
institutional policies and procedures concerning campus safety and
security; fire safety and evacuation policies; sexual misconduct
and relationship violence reporting and response stands and
protocols; and crime and fire statistics for the three previous
calendar years. To request a paper copy, please contact the Clery
Act Compliance Manager via email at clery@sandiego.edu, by calling
(619) 260-4768, or in-person in the Hughes Administration Center,
room 150.
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Keywords: University of San Diego, El Centro , Lead Credential Analyst, Professions , San Diego, California
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