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Patient Service Representative

Company: VirtualVocations
Location: El Cajon
Posted on: January 21, 2025

Job Description:

A company is looking for a Patient Service Representative to provide inbound and outbound phone support while ensuring operational accuracy and excellent patient service.



Key Responsibilities

Answer phone calls empathetically and process requests with high operational accuracy
Schedule appointments and collect/update patient demographic and insurance information
Document all interactions in electronic health records and maintain compliance with HIPAA standards


Required Qualifications

High school diploma or GED
1+ year of experience in a fast-paced, high-growth call center
Excellent telephone etiquette and basic computer operations skills
Experience in the medical or health insurance field preferred
Bilingual in English and Spanish preferred

Keywords: VirtualVocations, El Centro , Patient Service Representative, Sales , El Cajon, California

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