Sales Manager, Group

Company: Montage International
Location: San Diego
Posted on: January 26, 2025

Job Description:

At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a culture that leads with the important notion we live by every day; do what you love. If this resonates with you, we look forward to receiving your application.We welcome applicants with disabilities and provide reasonable accommodations as needed to our applicants. Please discuss with our hiring managers during our selection processes.If you are an internal applicant, please log into Workday and apply for your application to be considered.Sales Manager, Group (Southeast & International Markets)SUMMARYThe Sales Manager, Group primary role is to solicit and cultivate new and existing accounts in the Southeast & International markets that enables the hotel to meet and/or exceed revenue goals in guest rooms and food and beverage.ESSENTIAL FUNCTIONSUnderstanding Market Opportunities & Driving Revenue

• Solicit new and existing accounts to meet/exceed revenue goals through telephone solicitation, outside sales calls, site visits and written communication.
• Prepare correspondence to group accounts in a timely manner.
• Account management using DELPHI + sales/account management software.
• Prospect for new business, creating new leads and awareness of the hotel.
• Travel to strategic trade shows and customer events.
• Targets accounts, markets, or segments with heavy emphasis on proactive solicitation and account saturation.
• Partners with counterparts to effectively manage the business opportunity.
• Responds to and manages larger and more complex incoming opportunities for the property.
• Focuses efforts on accounts with significant potential sales revenue.
• Develops effective sales plans and actions.
• Works with partners to develop creative ideas and proposals for events.
• Maximizes revenue by upselling packages.
• Understands the overall market - competitors' strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.
• Closes the best opportunities based on market conditions and individual property needs.
• Uses negotiating skills and creative selling abilities to close on business and negotiate contracts.
• Handles complex business with significant revenue potential as well as significant customer expectations.Building Successful Relationships
• Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.
• Develops relationships within the community to strengthen and expand customer base for sales opportunities.
• Provides excellent customer sales service in order to grow share of the account.
• Manages and develops relationships with key internal and external stakeholders.Additional Responsibilities
• Participates in site visits.
• Develops and facilitates execution of contracts as required.
• Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).
• Executes the brand's Customer Service Standards and property's Brand Standards through the sales process.
• Works with Director of Sales and other members of the team to ensure adequate coverage of the Sales Department. Field unsolicited leads as allocated.
• Coordinates all details of bookings from these accounts with the assistance of Sales Assistant.
• Works to achieve annual budgetary goals with respect to occupancy and revenue in group segment. Achieves monthly and annual quotas.
• Manages relationships with accounts and ensures that all information/history in Delphi is current and accurate.Secondary Job Functions:
• Continually updates Delphi database with contact information.
• Assists Director of Sales with development of sales strategies and planning.
• Assists with preparation of annual rooms' budget and marketing plan.
• Acts as a backup sales resource in any capacity including handling leisure and corporate business travel reservations when needed.QUALIFICATIONS
• Previous hotel sales and/or operations experience.
• Sales and operations background.
• Ability to travel and work independently.
• Capable of planning and executing sales trips (local, domestic, international) including detailed follow-through.
• Professional appearance & demeanor.
• Working knowledge of reservations and sales & catering systems.
• Ability to portray the hotel as the unique hotel that it is.
• Ability to make verbal and written presentations to both large and small groups.
• Knowledge of Delphi, Opera and Microsoft Office software.
• Familiar with travel throughout key US cities.
• Knowledge of (high-end) industry publications, general marketing and public relations skills.PHYSICAL REQUIREMENTSMust be able to sit at a desk for up to 5 hours per day. Walking and standing are required the rest of the working day. Requires grasping, writing, standing, sitting, walking, repetitive motions, talking, listening and hearing ability and visual acuity.The pay scale* for Sales Manager, Group is $75k - $85k.*The pay scale is the base salary or hourly wage range, exclusive of incentive pay such as commissions, piece rates, gratuities, and the like, that Montage reasonably expects to pay for the position.In the United States we are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.About UsAt Montage Hotels & Resorts and Pendry Hotels, we're committed to delivering extraordinary, personalized and authentic experiences. How we get there is by empowering our associates to think creatively, grow their talents, encourage them to have fun, and allow them to follow their passion in creating moments guests will long remember. At Montage and Pendry, opportunities for career growth are bountiful, and training programs are open to those seeking advancement. We encourage all of our associates to continuously learn and grow. Working at Montage and Pendry is more than a job; it's a way of life.
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Keywords: Montage International, El Centro , Sales Manager, Group, Sales , San Diego, California